How can we help?
We're a small team and we respond to everything personally. No bots, no canned responses.
Email support
We read and respond to every message — usually within a few hours.
hello@wowzey.com
Send emailSales & Corporate
For team plans, custom pricing, and corporate onboarding.
hello@wowzey.com
Contact salesReport content
Report an experience or template that is abusive, infringing, or breaks our Terms. Include the link and what is wrong.
hello@wowzey.com
Report a problemCommon questions
I created an experience but the recipient can't open the link+
Make sure the experience is published (not in draft). Go to your dashboard → find the experience → click Publish. The link only works after publishing.
The scheduled WhatsApp didn't arrive+
Check that the recipient's number is correct (include country code, e.g. +91). Delivery can take up to 2 minutes after the scheduled time. If it failed, you'll receive a notification with the manual link.
I want a refund for my subscription+
We offer a 7-day full refund for annual plans. For monthly plans, you can cancel anytime (no refund for the current period). Email hello@wowzey.com with your phone number and order ID.
Can I change the recipient's name after publishing?+
No — the recipient name is baked into the experience. You can duplicate the experience and create a new one with the corrected name.
How do I delete my account and data?+
Go to Settings → Privacy → Request Account Deletion. All data is deleted within 72 hours as per PDPB requirements.
How do I report an experience or template that breaks the rules?+
Email hello@wowzey.com with the subject "Report content", the link to the experience or template, and a short description of the problem (abuse, harassment, copyright or trademark infringement, or anything else that breaks our Terms of Service). We review reports within one working day and remove content that violates the Terms.